Heal Thy Self Company Limited (“HTS”) is a Hong Kong company registered at 14th Floor, Golden Centre, 188 Des Voeux Rd, Central Hong Kong, Hong Kong and can be contacted via our Contact Us form. These Terms and Conditions (“Terms”) govern your use of this site and represent an agreement between you and HTS, dated as at the commencement of your membership. By accessing this site, you are indicating your acknowledgement and acceptance of these Terms and other applicable law. These Terms may be subject to change at the sole discretion of HTS without prior notice to you. Please consult these terms regularly.

Company Terms

Heal Thy Self Events

Heal Thy Self Oils

Refund Policy

Online Programs


Refunds are not available for any of HTS’s online programs.


Online programs purchased as part of a special bundle are non-refundable.


Virtual Events


To participate in your scheduled event, payment in full must have been received by the deadline prior to your event starting.


Please refer to the HTS Events section of these Terms and Conditions.


Live Web Events

Web events, including but not limited to live webinars, purchased as part of a special bundle are non-refundable. 




Food Products and Cleanses – Please choose your products carefully. We do not provide refunds if you simply change your mind or make a wrong decision. Due to food health and safety reasons, returned products, even if unopened, cannot be re-sold.


Enema Kits – For health and safety reasons, we do not accept a return or exchange of enema kits.


Pulse RAW Food – Please choose your flavours carefully, using the flavour distribution options provided at the time of ordering. Any requests to customise the flavour combination will not be adhered to due to warehouse regulations.


eBooks – Due to ebooks being sent electronically via email, refunds are not available for these purchases.

You may choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.


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